Frequently Asked QuestionsChoosing private nursing care is an important decision, explore questions below.

Our FAQ section provides clear, detailed answers to help you navigate our services, policies, and what to expect from Vital Boston’s discreet, luxury healthcare experience. If you have additional questions, our team is always here to assist you.

GENERAL

  • A concierge nurse provides personalized, one-on-one nursing care outside of a traditional healthcare setting. Our Registered Nurses deliver private post-operative care, transportation, overnight recovery, long-term nursing, IV therapy, and travel nursing tailored to each client's unique needs.

  • We combine expert medical care with a luxury concierge experience. Our clients receive personalized attention, discreet service, and one-on-one support from experienced Registered Nurses dedicated to making recovery as comfortable and seamless as possible.

  • Our team consists of a carefully selected group of highly experienced Registered Nurses who specialize in concierge post-operative care. Every nurse is personally trained by our founders, Ashley and Gloria, and follows the same clinical standards, recovery protocols, and commitment to exceptional patient care. You can feel confident knowing every member of our team has been chosen for their clinical expertise, professionalism, compassion, and dedication to providing a seamless recovery experience.

  • No. Vital Boston is a private-pay concierge nursing service, allowing us to provide highly personalized care without the limitations of insurance.

  • We proudly serve the Greater Boston area and surrounding communities. Travel nursing and customized recovery services are also available for clients visiting from outside Massachusetts.

POST-SURGICAL RECOVERY

  • The first few days after surgery are often the most physically demanding. A private nurse helps manage medications, mobility, wound care, pain management, and recovery so you can focus entirely on healing.

  • Our nurses care for clients recovering from plastic and cosmetic surgery, orthopedic procedures, cardiac surgery, gynecological surgery, general surgery, gender-affirming procedures, and many other elective and medically necessary surgeries.

  • Depending on your package, services may include private transportation, medication administration, incision and drain care, mobility assistance, vital sign monitoring, meal preparation, personal care, and overnight nursing.

  • Yes. Our overnight recovery packages provide continuous one-on-one nursing care during the first and most important stage of recovery, giving both clients and their families complete peace of mind.

  • Every recovery is different. Some clients only require transportation home, while others benefit from overnight care or several days of nursing support. We'll recommend a personalized recovery plan based on your procedure and surgeon's recommendations.

  • While every patient is different, many people underestimate the assistance they'll need during the first 24–48 hours. Having a Registered Nurse available can improve comfort, reduce stress, and provide peace of mind during recovery.

  • Your recovery doesn't begin when you arrive home—it begins the moment your procedure is complete. The days following surgery are critical for managing pain, following your surgeon's instructions, preventing complications, and supporting the body's natural healing process. Professional post-operative nursing care helps ensure these important details aren't overlooked, allowing you to recover safely, comfortably, and with confidence.

  • Your concierge nurse safely transports you to your recovery destination, reviews your discharge instructions, organizes medications, monitors your recovery, and helps you get comfortably settled before beginning your personalized care plan.

  • Recovery isn't always predictable. Additional overnight care, nursing visits, transportation, and concierge services can easily be added if your needs change.

TRAVEL & CONCIERGE SERVICES

  • Yes. We frequently work with clients traveling to Boston for surgery and coordinate every aspect of their recovery experience.

  • Absolutely. We can recommend recovery-friendly accommodations and assist with hotel coordination, transportation, and recovery planning.

  • Yes. Our Registered Nurses can accompany clients by air or ground transportation, providing continuous medical support throughout their journey.

  • Yes. Transportation to post-operative appointments is included with select recovery packages and can also be arranged as an additional concierge service.

LONG-TERM & WELLNESS SERVICES

  • Yes. We offer ongoing nursing care for chronic conditions, neurological disorders, dementia, Alzheimer's disease, hospice support, elderly clients, and any other medical conditions.

  • Yes. Our concierge IV therapy services include prescribed at home IV medications as well as hydration, vitamin infusions, and wellness treatments administered by experienced Registered Nurses in the comfort of your home or hotel.

  • Absolutely. Every client receives a personalized care plan based on their procedure, recovery goals, physician recommendations, travel plans, and individual preferences.

OUR APPROACH

  • We closely follow your physician/ surgeon's instructions/post-operative care plan and communicate with your medical team whenever appropriate to ensure continuity of care.

  • We believe exceptional recovery extends beyond medical care. Our concierge nursing experience combines clinical excellence with personalized attention, discretion, and thoughtful service—allowing clients to recover comfortably, confidently, and with complete peace of mind.

  • Traditional home health services are often limited by insurance requirements and visit schedules. Concierge private nursing offers dedicated, one-on-one care tailored to your schedule, recovery goals, and personal preferences, providing a more personalized and comprehensive experience.

  • We recommend reserving your care as soon as your procedure is scheduled to ensure availability, especially for overnight recovery packages and travel nursing services. If you didn’t book in advance, we still encourage you to inquire with our nurses as we may be able to accommodate last minute requests or on demand services.

Vital Boston, LLC is committed to and has implemented many safeguards to ensure its clients personal health information (PHI), services and client confidentiality are compliant with the regulations and conditions set forth in the Health Insurance Portability and Availability Act of 1996 (HIPAA).